GIS Needs Assessment: City of Pullman

Client: City of Pullman

Location: Pullman, Washington

Our team conducted a GIS needs assessment for the City of Pullman to objectively evaluate their current use of GIS and to provide recommendations for optimizing their use of GIS in the future. We conducted a series of on-site interviews with city staff to better understand how they were presently implementing GIS and their ultimate usage goals. The assessment resulted in a three-year road map for the city that included over 20 prioritized recommendations.

We evaluated:

  • Short and long-term goals and objectives
  • Resources and responsibilities of city staff
  • Use of software
  • Day-to-day workflow within and across departments
  • Spatial data repositories
  • Hardware, server, and network resources and mobile devices

We identified:

  • Spatial data repositories
  • Methods for transferring institutional knowledge
  • Mechanisms to allow better access to city maintained data sets
  • Opportunities for increased return on investment, especially in the areas of process automation and capacity building

This type of GIS needs assessment allowed us to identify the steps that needed to be taken to get the city of Pullman where they wanted to be with their GIS. We were able to recommend the development of particular tools and apps, estimate capacity for a more robust GIS, and pinpoint areas where there would be a large return on investment.

GIS Support and Development
Mobile, Desktop, and Server Applications
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Tyler Vick

Tyler Vick


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