Electronic Field Forms Solve Asset Management Workflow Challenges

Client: Clark Regional Wastewater District

Location: Vancouver, Washington

Employees at Clark Regional Wastewater District (CRWWD) were relying on a number of complex and lengthy processes to manage the important paper records and inspection documents created each day by field staff. A considerable amount of time was spent moving paper records around and tracking their status. With no centralized way to track a document’s location or status, staff had to share information in too-frequent meetings and piecemeal e-mails. CRWWD staff needed a way to quickly see the status of documents and create reports for streamlined internal communication and project management.

Electronic field forms were the solution. CRWWD fieldwork is now completed on mobile apps, enhancing documentation in the field and making the transfer of information much more efficient.

After conducting a needs assessment that identified Flowfinity as the best electronic field forms vendor, FLO worked with CRWWD on everything from establishing appropriate technical conditions with CRWWD’s IT team, to installing and configuring Flowfinity, to developing the forms in partnership with field crews and conducting extensive testing and training.

Now that CRWWD relies on electronic field forms instead of paper records:


Dashboards like this one allow CRWWD office staff to see the progress of field staff in real time.

Data are visible in the office as soon as they are entered in the field

When data are sent from the field to the office in real time, management gets insight into field activities as they happen. All the data submitted are stored in a central database that’s automatically created and backed up and that is remotely accessible from smartphones, tablets, and Web browsers.

More efficient communication and workflow management

Automatic e-mail notifications and custom workflows mean that project managers are notified immediately when fieldwork is complete and can quickly access and review the collected field data. Summary reports are automatically generated daily, so progress can be effectively and efficiently tracked.

Integration with GIS

Flowfinity easily integrates with GIS, so information collected with the electronic field forms now automatically connects with the appropriate location in the field. Now, any employee can quickly access detailed maps showing where information was gathered, what infrastructure was assessed, etc. Any changes are instantly updated across all mobile forms and GIS maps that display the data.

Contact Us

Grant Herbert, GISP

Director of Technology

(206) 556-2024

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