GIS Needs Assessment: City Government

Client: City of Pullman

Location: Pullman, Washington

Our team conducted a GIS needs assessment for the City of Pullman to objectively evaluate their current use of GIS, and provide recommendations for optimizing their use of GIS in the future. We conducted a series of on-site interviews with city staff to better understand how they were currently implementing GIS and their ultimate usage goals. The assessment resulted in a three-year road map for the city that included over 20 prioritized recommendations.

We evaluated:

  • Short and long-term goals and objectives
  • Resources and responsibilities of city staff
  • Use of software
  • Day-to-day workflow within and across departments
  • Spatial data repositories
  • Hardware, server, and network resources and mobile devices

We identified:

  • Spatial data repositories
  • Methods for transferring institutional knowledge
  • Mechanisms to allow better access to city maintained data sets
  • Opportunities for increased ROI, especially in the areas of process automation and capacity building

We also recommended the development of particular tools and apps, estimated staff capacity needs for a more robust GIS program, and pinpointed areas where there would be a large ROI if a more robust program was implemented. Over-all, the GIS needs assessment allowed us to identify the steps that needed to be taken to get the city of Pullman where they wanted to be with GIS.

GIS Support and Development
Mobile, Desktop, and Server Applications
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Contact
Tyler Vick

Tyler Vick

Principal

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