Retail Territory Design and Store Expansion Strategy

Client: New Seasons Market

Location: Portland Metropolitan Region

New Seasons Market is a chain of grocery stores operating in the Portland, Oregon metro area, southwestern Washington, and northern California. With the goal of opening a number of additional stores, they looked to us to integrate GIS and location analytics to help with their store expansion strategy.

By evaluating their existing store service areas, using both annual revenues and customer information, we were able to identify and map existing store trade areas. A number of location-based demographic drivers in the trade areas were then analyzed to better understand customer traits common across all New Seasons stores. With each trade area defined and customer profiles established, new areas of opportunity were identified and evaluated throughout the metropolitan region. Throughout the store-siting process, careful consideration was given to existing competitor markets and to minimizing their inter-store competition. Our involvement in the store expansion strategy resulted in the identification of a number of ideal locations for stores, two of which have been built.

Services Provided

• Customer Profiling and Prospecting
• Trade Area Mapping
• Territory Design
• Advanced Spatial Analysis